Terms of Service
1. Acceptance and effective date
These Terms of Service ("Terms") form a binding agreement between you ("Customer", "you") and Webatrisk FZ-LLC (registration pending) ("Webatrisk", "we", "us"). They govern your access to and use of the Webatrisk platform, APIs, extensions, documentation, and any related services (collectively, the "Service").
These Terms are effective as of 22 April 2026. By accessing the Service, creating an account, or executing an order form that references these Terms, you confirm that you have read, understood, and agree to be bound by them. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
2. Definitions
- "Authorized User" means any individual whom Customer permits to use the Service under Customer's account.
- "Confidential Information" means non-public information disclosed by one party to the other that is marked as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure.
- "Customer Data" means data that Customer or its Authorized Users submit to or generate through the Service, excluding session content rendered inside isolated microVMs (which is never stored).
- "Order Form" means a mutually executed document or online purchase flow that specifies the Service plan, fees, and term.
- "Service" means the Webatrisk Remote Browser Isolation platform, including APIs, browser extensions, portals, and documentation.
- "Session" means a single browsing session running inside an isolated microVM environment.
3. Account and authentication
3.1. Authentication. The Service uses email-based one-time passcode (OTP) authentication. There are no passwords. You must provide a valid email address and keep it current.
3.2. Account security. You are responsible for all activity that occurs under your account and for maintaining the security of your authentication credentials, API keys, and access tokens. You must notify us promptly at support@webatrisk.com if you become aware of any unauthorized use.
3.3. Account types. Depending on your Order Form, your account may be an end-user account, a partner/reseller account, or an administrative account. Each carries different permissions and obligations as described in the applicable documentation.
4. License grant
4.1. Subject to these Terms and payment of applicable fees, Webatrisk grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the term of your subscription solely for your internal business purposes (or, if you are an authorized partner, for resale to your own customers under a separate partner agreement).
4.2. This license does not include the right to modify, copy, distribute, reverse-engineer, decompile, or create derivative works of any portion of the Service, except to the extent that applicable law expressly prohibits this restriction.
5. Acceptable use
You agree not to, and not to permit any Authorized User to:
- Use the Service to violate any applicable law, regulation, or third-party right.
- Attempt to circumvent, disable, or interfere with the isolation, security, or access-control mechanisms of the Service.
- Use the Service for offensive security activities (such as penetration testing of third-party targets) without explicit written authorization from the target owner and from Webatrisk.
- Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service.
- Resell, sublicense, or white-label the Service without a signed partnership agreement.
- Use the Service to distribute malware, phishing content, spam, or illegal material.
- Introduce viruses, worms, or any other malicious code into the Service.
- Exceed the usage limits specified in your Order Form or use the Service in a manner that degrades performance for other customers.
We may suspend access immediately if we reasonably believe you are in violation of this section, with notice provided as soon as practicable.
6. Intellectual property
6.1. Webatrisk IP. The Service, including all software, algorithms, user-interface designs, documentation, trademarks, and trade secrets, is and remains the exclusive property of Webatrisk and its licensors. Nothing in these Terms transfers ownership of any Webatrisk intellectual property to you.
6.2. Customer Data. You retain all rights in Customer Data. You grant Webatrisk a limited license to process Customer Data solely to provide and improve the Service.
6.3. Target-site content. Content rendered from third-party websites during a Session exists only within the ephemeral isolated microVM. It is not stored, indexed, or retained by Webatrisk. You are solely responsible for complying with the terms of use of any website you access through the Service.
6.4. Feedback. If you provide suggestions, feature requests, or other feedback about the Service, you grant Webatrisk a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into the Service without restriction or obligation to you.
7. Fees and payment
7.1. Fees. Fees are specified in your Order Form and may be based on per-seat, per-session, or flat-rate pricing. All fees are quoted exclusive of applicable taxes unless stated otherwise.
7.2. Payment methods. For partnership and enterprise accounts, payment is by bank transfer. Your account manager will send final payment instructions, including bank details, when your account is activated. Card-based billing will be introduced in a future release.
7.3. Late payment. If payment is not received within 30 days of the invoice date, we may charge interest at the lesser of 1.5% per month or the maximum rate permitted by law, and we may suspend access until the outstanding balance is settled.
7.4. Taxes. You are responsible for all taxes, duties, and levies imposed by any governmental authority in connection with your use of the Service, except for taxes based on Webatrisk's net income.
7.5. Price changes. We may adjust pricing with at least 30 days' written notice before the start of a new billing period. If you do not agree to the new pricing, you may terminate before the new period begins.
8. Confidentiality
8.1. Each party agrees to hold the other party's Confidential Information in strict confidence using at least the same degree of care it uses for its own confidential information (but no less than reasonable care).
8.2. Confidential Information may be disclosed only to employees, contractors, or agents who need to know it and who are bound by confidentiality obligations at least as protective as those in this section.
8.3. Exclusions. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure; (c) is received from a third party without breach of any obligation; or (d) is independently developed without use of the disclosing party's Confidential Information.
8.4. Compelled disclosure. A party may disclose Confidential Information if required by law or court order, provided it gives the other party prompt notice (where legally permitted) and cooperates in seeking a protective order.
8.5. Duration. The obligations in this section survive for three (3) years after the date of disclosure of the relevant Confidential Information.
9. Data processing
9.1. Our processing of personal data is described in our Privacy Policy. To the extent that we process personal data on your behalf as a data processor, we will do so in accordance with your documented instructions and applicable data-protection law.
9.2. A Data Processing Agreement (DPA) is available on request by emailing support@webatrisk.com. If required by applicable law, the DPA will form part of these Terms.
10. Disclaimer of warranties
10.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WEBATRISK DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
10.2. Webatrisk does not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that every website will render identically through the Service.
10.3. Nothing in this section excludes warranties that cannot be excluded under applicable law.
11. Limitation of liability
11.1. Cap. To the maximum extent permitted by applicable law, the total aggregate liability of Webatrisk arising out of or relating to these Terms, whether in contract, tort (including negligence), strict liability, or otherwise, will not exceed the greater of: (a) the total fees paid by you to Webatrisk in the twelve (12) months immediately preceding the event giving rise to liability; or (b) one hundred United States dollars (USD 100).
11.2. Exclusion of consequential damages. IN NO EVENT WILL WEBATRISK BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER WEBATRISK WAS ADVISED OF THE POSSIBILITY.
11.3. Exceptions. The limitations in sections 11.1 and 11.2 do not apply to: (a) liability arising from gross negligence or willful misconduct by Webatrisk; (b) liability for death or personal injury caused by Webatrisk's negligence; (c) a breach by Webatrisk of its confidentiality obligations under section 8; or (d) any liability that cannot be limited under applicable law.
12. Indemnification
12.1. By Webatrisk. Webatrisk will defend, indemnify, and hold you harmless from any third-party claim alleging that your authorized use of the Service infringes that third party's intellectual-property rights, and will pay any resulting damages or settlement amounts. This obligation does not apply if the claim arises from your modification of the Service, your combination of the Service with products not provided by Webatrisk, or your use of the Service in violation of these Terms.
12.2. By Customer. You will defend, indemnify, and hold Webatrisk harmless from any third-party claim arising from: (a) your use of the Service in violation of these Terms or applicable law; (b) Customer Data; or (c) your Authorized Users' activities.
12.3. Procedure. The indemnified party must: (a) provide prompt written notice of the claim; (b) grant the indemnifying party sole control of the defence and settlement (provided no settlement imposes obligations on the indemnified party without consent); and (c) provide reasonable cooperation at the indemnifying party's expense.
13. Term and termination
13.1. Term. These Terms commence on the date you first access the Service and continue for the subscription period specified in your Order Form, automatically renewing for successive periods of the same length unless either party provides written notice of non-renewal at least 30 days before the end of the then-current period.
13.2. Termination for breach. Either party may terminate these Terms if the other party commits a material breach and fails to cure it within thirty (30) days after receiving written notice of the breach.
13.3. Termination for non-payment. Webatrisk may terminate or suspend the Service if fees remain unpaid for more than thirty (30) days after written notice of the overdue amount.
13.4. Termination for convenience. Either party may terminate these Terms for any reason with at least thirty (30) days' prior written notice.
13.5. Effect of termination. On termination: (a) your right to access the Service ceases immediately; (b) all unpaid fees become due; (c) each party will return or destroy the other's Confidential Information upon request; and (d) sections that by their nature should survive (including sections 6, 8, 10, 11, 12, and 15) will survive termination.
14. Modifications to these Terms
14.1. Webatrisk may update these Terms from time to time. For material changes, we will provide at least thirty (30) days' advance notice by email to the address associated with your account or by a prominent notice on the Service.
14.2. Your continued use of the Service after the effective date of a change constitutes acceptance. If you do not agree to a material change, you may terminate your subscription before the change takes effect, and we will provide a pro-rata refund of any prepaid fees for the unused portion of the then-current term.
15. Governing law and dispute resolution
15.1. Governing law. These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict-of-law principles.
15.2. Jurisdiction. Any dispute, controversy, or claim arising out of or relating to these Terms will be submitted to the exclusive jurisdiction of the courts of the Dubai International Financial Centre (DIFC).
15.3. Class-action waiver. To the fullest extent permitted by applicable law, any proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. Where a jurisdiction does not allow this waiver, this clause will not apply in that jurisdiction.
16. Miscellaneous
16.1. Entire agreement. These Terms, together with any Order Form and any referenced policies (including the Privacy Policy), constitute the entire agreement between the parties and supersede all prior or contemporaneous agreements, proposals, and communications relating to the subject matter.
16.2. Severability. If any provision of these Terms is held unenforceable, the remaining provisions will continue in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
16.3. Assignment. You may not assign or transfer these Terms or any rights under them without Webatrisk's prior written consent. Webatrisk may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
16.4. Force majeure. Neither party will be liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, power failures, or internet outages. This does not excuse payment obligations.
16.5. Notices. Notices under these Terms must be in writing and sent by email. Notices to Webatrisk should be sent to support@webatrisk.com. Notices to you will be sent to the email address associated with your account.
16.6. No waiver. A party's failure to enforce any right under these Terms does not constitute a waiver of that right.
17. Contact
If you have any questions about these Terms, please contact us:
Webatrisk FZ-LLC (registration pending)
Email: support@webatrisk.com